Cancellation Policy
Regal Rarities - Cancellation Policy
At Regal Rarities, we understand that plans can change. That's why we offer a flexible cancellation policy to ensure a smooth shopping experience.
1. How do I cancel my order?
- If you wish to cancel your order, please contact us at Support@regalrarities.com within 24 hours of placing your order. Provide your order number and the reason for cancellation, and our team will assist you promptly.
2. Can I cancel my order after 24 hours?
- Orders can only be canceled within the first 24 hours after they are placed. After this period, the order will be processed, and we will be unable to make any changes or cancellations.
3. What if my order has already been shipped?
- Once an order has been shipped, it cannot be canceled. However, you may return the item for a refund or exchange after it is delivered. Please refer to our Return Policy for more details.
4. Will I receive a full refund upon cancellation?
- Yes, if your order is canceled within the 24-hour window, you will receive a full refund. The refund will be processed to the original payment method within 5-7 business days.
5. How will I know if my cancellation request has been processed?
- Once your cancellation request is processed, you will receive a confirmation email. If your cancellation is successful, the email will include details about your refund.
6. Can I modify my order instead of canceling it?
- Yes, you can request modifications (such as changing the size or color of the shirt) within the 24-hour cancellation window. Please contact us at Support@regalrarities.com to request changes.
7. What if I received a defective or incorrect item?
- If you receive a defective or incorrect item, please contact us immediately at support@regalrarities.com. We will arrange for a replacement or refund as quickly as possible.