Return & Refund Policy Update
RETURN POLICY
Last updated August 27, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.ORIGINAL PACKING,TAG, 2 TO 3 ORIGINAL CONDITION PHOTO & VIDEO with unboxing we all need original proof.
RETURN PROCESS
To return an item, please email customer service at support@regalrarities.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Original Packing (Outside or Inside) Material, Original tag. Without Used send photo and video., then mail your return to the following address:
REGAL RARITIES
Attn: Returns
RMA #
803, Bhaskar Building, Raj Hans Swapna, Sarthana Jakatnaka,Opp D Mart.
surat, Gujarat 395006
India
You Need to use the prepaid shipping label enclosed with your package. Return shipping charges you need to pay. that's not in our responsibility.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-7 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
- out side of India like International order for return parcel you have to send and pay shipping charge so we can send new/refund.(if want to exchange so you need to pay return charge and new shipping charge both need to pay by customer.
- in refund we can't Refund shipping charges. like 140$ price so we will reduce shipping charge like 20$ shipping charge so we will give only 120$.
If you have any questions concerning our return policy, please contact us at: